First-Level-Supporter/in
Core
Providing company-wide IT support, handling tickets, and advising users via a central helpdesk system.
Role type
First-level IT support specialist
Builds
IT support services for an industrial machinery manufacturing company
Domain
IT Support / Industrial Manufacturing
Deliverable
dashboards & analysis
Required skills
Microsoft OS, Microsoft Office, Windows Server basics, Microsoft Active Directory, Exchange basics, Mobile Device Management, Cloud Services, MS365
Preferred skills
Driver's license Class B
Responsibilities
Ticket handling and documentation in the central helpdesk system, User support and consultation, Participation in innovative IT projects