Specialist (m/w/d) Digital Workplace
On-site
Core
Managing sustainable and future-proof workplace solutions, including 3rd level support for workplace systems and central IT services.
Role type
Specialist, Digital Workplace / IT Service Management
Builds
Standard workstations, collaboration environments, and automation solutions within the workplace domain.
Domain
Healthcare / IT Infrastructure & Service Management
Deliverable
infrastructure
Required skills
ITSM processes (Incident, Request, Lifecycle), Endpoint Management, Software Distribution, License Management, Microsoft 365, MS Teams Phone, ServiceNow
Preferred skills
Automation solutions, AI in workplace context
Responsibilities
3rd Level Support for workplace systems, Configuration and administration of MS Teams Phone, Coordination with Service Desk, IT Security, HR, Procurement, and business units.
Seniority
Specialist, hands-on IC