Customer Success Manager (m/w/d)
Core
Manage success for a defined customer circle, serving as the first point of contact for inquiries, orders, and feedback while coordinating customer-related processes.
Role type
Customer Success Manager
Builds
Customer relationships and operational order fulfillment for electronic component manufacturing clients
Domain
Industrial Electronics / Manufacturing
Deliverable
client delivery
Required skills
Project management, operational procurement, supplier management, analytical skills, communication, stakeholder coordination
Preferred skills
Start-up/Scale-up mindset, flexibility, additional project ownership
Technologies
None stated
Responsibilities
Handle customer inquiries, orders, and feedback; coordinate customer processes (quotes, orders); analyze offers and calculate costs for electronic assemblies; procure and schedule components and assemblies
Seniority
Mid-level, hands-on IC