Graduate - Customer Service Specialist
Core
Support order processing, account management, and logistics coordination for Infineon's semiconductor customers.
Role type
Graduate Customer Service Specialist
Builds
Customer order fulfillment and account support for semiconductor products
Domain
Semiconductor / Electronics
Deliverable
product features
Required skills
Order processing, Account management, Logistics coordination, Data reporting, Cross-functional collaboration, Process improvement
Preferred skills
Digital aptitude, Communication, Organization, Initiative
Technologies
Internal order systems, Digital data platforms
Responsibilities
Support quoting and order entry, Assist with customer account management, Coordinate customer delivery requests, Capture and escalate customer feedback, Build cross-departmental relationships, Participate in process improvement initiatives, Utilize digital tools for data management and reporting
Seniority
Entry-level Graduate