Client Success Partner
Core
Primary point of contact for clients to ensure onboarding, maximize sponsorship package value (virtual or live), and drive retention and growth for Gartner Conferences.
Role type
Client Success Partner (Account Management)
Builds
Client relationships and conference sponsorship packages
Domain
Events & Conferences
Deliverable
client delivery
Required skills
Business acumen, client relationship management, presentation skills, project management, travel readiness
Preferred skills
Sales support, strategic advising
Responsibilities
Serve as primary point of contact for client onboarding and sponsorship package maximization; Act as trusted advisor on exhibit products; Collaborate with operations, content, and marketing teams; Partner with Event Sales to drive retention and growth; Cultivate business relationships through proactive interactions; Drive high client call activity for pre-event, onsite, and post-event service; Evaluate and track client experience; Provide evidence of value for renewals; Join sales calls as needed.
Seniority
Individual Contributor