Client Success Associate
Core
Ensure Gartner clients receive value exceeding their investment by understanding business priorities, onboarding clients, and stimulating engagement with Gartner services.
Role type
Client Success Associate
Builds
Client relationships and engagement programs for Gartner's IT practice subscriptions
Domain
Business Intelligence / Consulting Services
Deliverable
client delivery
Required skills
Client relationship management, stakeholder engagement, program facilitation, data analysis, critical thinking, communication
Preferred skills
Bachelor's or Master's degree, internship experience
Responsibilities
Build and manage relationships with Senior C-levels in IT practices; Introduce Gartner services to new clients; Facilitate client calls to surface priorities and recommend action plans; Collaborate with internal partners to maximize client value; Conduct regular reviews of client book of business and engagement metrics.