Lead General Manager (Texas)
Core
Lead operations, team, and performance at a designated home airport while supporting regional consistency across Texas.
Role type
Senior General Manager (Operations)
Builds
Airport security, customer service, and sales experiences using CLEAR technology
Domain
Transportation security / Airport operations
Required skills
Operations leadership, team management, stakeholder relationship building, process adherence, multi-location coordination, security compliance, scheduling and labor utilization
Preferred skills
Experience supporting multiple locations, mentoring peer leaders, influencing without direct authority
Technologies
CLEAR identity platform
Responsibilities
Own day-to-day operations and performance at home airport; hire, develop, and manage a diverse team of Ambassadors and Managers; build relationships with airport leadership, TSA, and airline partners; maintain visible presence on the floor to resolve operational concerns; partner with Regional Director on operational priorities across Dallas, Austin, and Houston; coordinate regional initiatives and pilots; escalate security and compliance concerns.
Seniority
Senior, hands-on IC