Service Delivery Manager - Flygplatskritiska IT-system
Core
Managing and evolving mission-critical IT solutions that support daily airport operations and ensure on-time flight departures.
Role type
Service Delivery Manager (IT Operations)
Builds
Operational IT systems for airport staff and real-time information sharing platforms.
Domain
Aviation / Airport Operations / IT Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
IT system administration, complex system integration, database management, SLA management, vendor management, process improvement, requirement translation
Preferred skills
Oracle databases, SQL, system development, airport operations knowledge
Responsibilities
Ensure deliveries meet agreed service levels (SLA), test and validate new functionality before deployment, define requirements for vendors and implement new services, continuously improve processes for stability, participate in projects to deliver new IT solutions
Seniority
Mid-Senior, hands-on IC
