Academic Services Officer
Core
Support effective delivery of academic operations and ensure students receive timely, professional support throughout their academic journey.
Role type
Academic Services Officer
Builds
Student academic records, compliance documentation, and at-risk student monitoring frameworks
Domain
Higher Education / Tertiary Education
Deliverable
dashboards & analysis
Required skills
Student management systems administration, academic compliance procedures, data accuracy, stakeholder communication, organizational management
Preferred skills
Higher education administration experience, Microsoft Office 365 proficiency, cross-cultural awareness
Technologies
Learning Management System (LMS), Microsoft Office 365
Responsibilities
Provide responsive support to student enquiries, assist in implementing reasonable adjustments for students, support the student at-risk framework, assist in the administration of academic misconduct cases, maintain accurate data across student management systems, conduct internal audits of LMS subject sites
Seniority
Mid-level, hands-on IC