CO Patient Service Coordinator
Core
Coordinate patient visits, manage scheduling, and handle administrative tasks to ensure a positive patient experience at Johns Hopkins.
Role type
Patient Service Coordinator
Builds
Patient scheduling, registration, and administrative workflows for clinical departments
Domain
Healthcare / Ophthalmology
Deliverable
Dashboards & analysis
Required skills
Patient registration, insurance verification, appointment scheduling, medical forms processing, payment collection, data entry, phone communication
Preferred skills
Medical terminology, knowledge of medical insurance coverage, ophthalmology system experience
Technologies
Computerized database, electronic medical records system, office support software
Responsibilities
Coordinate visits within or between departments, verify and enter pre-registration and insurance information, register patients for clinical appointments, collect payments and issue receipts, discuss patient charges, screen patient calls and schedule tests/procedures, maintain office supplies and forms, assist with medical records requests
Seniority
Entry-level, hands-on IC