CRM Sr Analyst
Core
Designing and executing end-to-end CRM campaigns, email flows, and user journey automation to drive engagement and conversion for a delivery platform.
Role type
Senior CRM Analyst
Builds
Automated email campaigns, user journey flows, and segmentation strategies for a delivery marketplace.
Domain
Quick-commerce and food delivery in Latin America
Deliverable
product features
Required skills
SQL, Python, CRM platform expertise, data extraction and analysis, campaign strategy, journey mapping, A/B testing
Preferred skills
Customer marketing experience, multi-channel campaign management (SMS, push)
Technologies
SQL, Python, CRM tools
Responsibilities
Create CRM campaigns across the user lifecycle, develop rapid testing frameworks, manage email campaign development and execution, structure and monitor complex user journeys and triggers, analyze campaign results and develop benchmarks.
Seniority
Senior, hands-on IC
