Client Success Associate NCE (Portuguese) Remote opportunity
Core
Ensure Gartner clients receive value exceeding their investment by understanding business priorities, onboarding clients, and stimulating engagement with Gartner services.
Role type
Client Success Associate
Builds
Client relationships and engagement programs for Gartner subscription services
Domain
Business Intelligence / Consulting Services
Deliverable
client delivery
Required skills
Relationship management, client onboarding, stakeholder communication, critical thinking, prioritization, bilingual communication (English/Portuguese)
Preferred skills
Bachelor's degree, 6+ months relevant experience
Technologies
Gartner subscription platform
Responsibilities
Build and manage relationships with clients across various functions (IT, HR, Finance, etc.); Introduce Gartner services to new clients; Facilitate client calls to surface priorities and recommend action plans; Collaborate with internal partners to maximize client value; Conduct regular reviews of client book of business and engagement metrics.