Client Success Partner
Core
Align with sales to deliver value to exhibitor/sponsor clients, ensuring conviction to renew and grow partnerships with Gartner/Evanta conference business.
Role type
Client Success Partner (Account Management)
Builds
Sponsorship packages (virtual or live conferences) including logo, booth, registration, and promotional materials.
Domain
Events & Conferences
Deliverable
client delivery
Required skills
Client relationship management, business acumen, project coordination, multi-deadline management, presentation skills, MS Office/G-suite proficiency.
Preferred skills
Passion for service delivery, ability to work under pressure, willingness to travel.
Responsibilities
Serve as primary point of contact for client onboarding and maximizing sponsorship package components; act as trusted advisor during the event cycle; collaborate with operations, content, and marketing teams; drive client satisfaction, retention, and growth; cultivate business relationships through proactive interactions; track client experience to improve processes; join sales calls to support renewals.
Seniority
Mid-level, hands-on IC