Customer Service Officer
On-siteCitizens or permanent residents only
Core
Support sales and warehouse teams by managing customer enquiries, processing orders, and coordinating stock levels to ensure seamless end-to-end customer experience.
Role type
Customer Service Officer (Industrial Sector)
Builds
Customer order fulfilment and support
Domain
Industrial / Supply Chain Logistics
Required skills
High volume call centre experience, order processing, stock monitoring, warehouse coordination, proactive communication, multitasking
Preferred skills
Supply Chain Logistics experience, Salesforce experience
Responsibilities
Managing customer enquiries via email and phone, Processing customer orders accurately, Monitoring and checking stock levels, Liaising with warehouse team for dispatch, Supporting sales team with order updates, Building customer relationships
Seniority
Entry to Mid-level