IT-Systemadministrator 1st-2nd-Level-Support (m-w-d)
Core
Providing 1st and 2nd-level IT support to customers, handling incidents, and managing user administration and infrastructure.
Role type
1st-2nd-level IT System Administrator
Builds
Internal applications, systems, and site infrastructure for end-users
Domain
IT Support / Enterprise Infrastructure
Deliverable
client delivery
Required skills
Active Directory, Remote and Onsite Support, Hardware and Software troubleshooting, MS Windows, O365, Office Applications, Patch Management, Network and Hardware knowledge
Preferred skills
Linux, Windows Server, PowerShell
Technologies
Active Directory, 3CX, DMS, MDM, Endpoint Protection, WLAN, MS Windows, O365, Office
Responsibilities
User administration (Active Directory), Incident analysis and prioritization, Remote and Onsite support, Procurement and configuration of IT equipment, Operation of internal applications and systems, Software distribution and packaging, Operation of site infrastructure
Seniority
Junior to Mid-level, hands-on IC