Technischer Sachbearbeiter (m/w/d)
Core
Customer service specialist handling complex inquiries, complaints, and order processing for a manufacturing company.
Role type
Customer service specialist (sales operations)
Builds
Customer service interactions and sales order processing
Domain
Manufacturing / Sales Operations
Deliverable
client delivery
Required skills
Customer service experience, ERP system proficiency, MS Office skills, communication skills, conflict resolution skills
Responsibilities
Act as a professional contact for customers regarding complex inquiries and complaints, Clarify customer issues via phone or email, Coordinate information flow between process participants, Ensure long-term customer retention and satisfaction, Support offer creation and order entry in ERP systems (via careerplan.io/jobs/11081-UGSQU51K8Z8J5SAK-S-technischer-sachbearbeiter-mwd-at-manpower-gmbh-co-kg)
