Night Audit (m/w/d) - 3 Tage/Woche
Core
Front Office operations and guest management ensuring smooth check-in/out, billing, and payment processing.
Role type
Front Office Agent
Builds
Guest check-in/out, billing, and payment reconciliation
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest relations, billing and payment processing, cash handling, upselling, conflict resolution, MS Office, OPERA PMS
Preferred skills
Team collaboration, organizational skills, flexibility, reliability, sales orientation
Technologies
OPERA PMS, MS Office
Responsibilities
Greet guests and provide professional consultation, manage check-in and check-out processes, handle billing and cash management, monitor debtor and creditor accounts, coordinate with Housekeeping and Reservations, resolve guest complaints, perform upselling.
Seniority
Entry-level to Junior
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