Client Success Associate (Swedish/French) - Barcelona
Core
Ensure Gartner clients receive value exceeding their investment by understanding business priorities, onboarding clients, and stimulating engagement with Gartner services.
Role type
Client Success Associate (Account Management)
Builds
Gartner subscription services and client engagement strategies
Domain
Business Intelligence / Consulting / Enterprise Software
Deliverable
client delivery
Required skills
Client relationship management, account management, stakeholder engagement, business priority identification, ROI analysis, service delivery alignment
Preferred skills
C-level communication, cross-functional collaboration, innovative solution design, data-driven engagement strategies
Technologies
Gartner subscription platform, client engagement tools
Responsibilities
Partner with clients across IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales to ensure subscription success; Introduce Gartner services to prospective and new clients; Align Gartner resources to help clients achieve priorities and maximize ROI; Collaborate with internal stakeholders to drive service delivery and business results; Leverage insights and metrics to drive client retention and growth.
