Desktop Administrator II
Core
Provide IT service excellence for internal customers and manage site computing equipment including laptops, desktops, thin clients, printers, and computer interfaces.
Role type
Mid-level IT Desktop Administrator
Builds
Internal IT support services and device lifecycle management
Domain
IT Operations / Hardware Support
Deliverable
dashboards & analysis
Required skills
Device lifecycle management, Change management, Root cause analysis, Security policy adherence, Issue escalation, Process improvement
Preferred skills
Bachelor's degree, 2+ years related experience, Intermediate computer skills, Decision making, Problem-solving, Written communication, Verbal communication
