カスタマーサクセス・デプロイメントストラテジスト・Decarb Venture Studio, Mobility Service
Core
Driving customer success and deployment strategy for B2B decarbonization applications in the energy and industrial sectors, bridging complex customer operations with scalable product models.
Role type
Senior Customer Success Deployment Strategist (Venture Studio)
Builds
B2B applications integrating utility infrastructure data (power, gas, oil, water) using IoT, AI, and blockchain.
Domain
Climate Tech / Energy / Industrial IoT / Decarbonization
Deliverable
Production ML models | product features
Required skills
B2B software deployment leadership, complex operational analysis, cross-functional PMF drive, native-level Japanese communication, startup ownership mindset
Preferred skills
Experience in industrial software/manufacturing/energy/Climate Tech/IoT/OT, building go-to-market models from scratch in early-stage startups, pricing and conversion hypothesis validation, technical understanding of APIs/IoT/security constraints
Technologies
IoT, AI, Blockchain, Cloud, APIs
Responsibilities
Conduct on-site customer research to identify business challenges and opportunities; Design and lead implementation, onboarding, and operational readiness; Drive customer adoption, success, and continuous improvement; Translate customer learnings into scalable product and Go-To-Market models; Discover and validate new business opportunities
Seniority
Senior, hands-on IC