Administrative Associate
Core
Front-office operations and enrollment support for Central Advising at a university, ensuring efficient student service and record management.
Role type
Administrative Associate (Clerical)
Builds
Student advising services, office operations, and enrollment support
Domain
Higher Education / Student Services
Deliverable
dashboards & analysis
Required skills
Customer service, scheduling, record keeping, phone/email management, event coordination, purchasing, data entry, Microsoft Office Suite, multitasking
Preferred skills
Higher education experience, academic support services experience
Technologies
Microsoft Office Suite, Banner, Argos, Advisortrac, CRM Advise, Tigerbuy, Track-It
Responsibilities
Manage front-office operations including scheduling appointments and processing student forms; Monitor and direct phone calls and email inquiries; Coordinate advising events and manage room reservations; Assist with enrollment and retention initiatives including call campaigns; Prepare correspondence and maintain fiscal/statistical records.
Seniority
Entry-level to Mid-level