Surgical Applications Specialist
Core
Manage territory by providing training support for Zeiss customers on the proper operation and use of Zeiss surgical products, supporting clinical efforts, and facilitating optimal use of the ZEISS Surgical Suite.
Role type
Senior field application specialist (ophthalmic surgery)
Builds
Clinical training programs and customer adoption of surgical instruments
Domain
Medical technology / Ophthalmic surgery
Deliverable
product features
Required skills
Ophthalmic surgical procedures knowledge, Cataract surgery expertise, IOL calculations, Ocular anatomy and pathology, Advanced troubleshooting, Territory management, Training delivery, Sales support, CRM administration
Preferred skills
Experience with competitive ophthalmic devices, Trade show participation, Content development
Technologies
Microsoft Office (Word, Excel), ZEISS Surgical Suite, CRM systems
Responsibilities
Schedule and deliver on-site trainings for physicians and staff, perform advanced troubleshooting of surgical instruments, monitor customer commitment and provide feedback to sales, represent ZEISS at conferences and seminars, support field training of new specialists, identify sales leads and influence purchasing decisions, develop and present training content
Seniority
Senior, hands-on IC