Service Engineer, REF
Core
Provide after-sales support, installation, maintenance, troubleshooting, and repair for medical instruments.
Role type
Service Engineer
Builds
After-sales service and instrument maintenance
Domain
Medical instruments
Deliverable
physical/clinical work
Required skills
Logical thinking, Customer Sense, English (proficient), Chinese (proficient), Computer software usage
Preferred skills
Experience in medical instrument development, technology, production, or service
Technologies
Computer software and data processing applications
Responsibilities
Handle technical inquiries, perform instrument installation/de-installation, conduct maintenance and troubleshooting, repair instruments, communicate with customers and VIPs, handle service quotations and contracts, collect service accounts receivable
Seniority
Mid-level (4 years experience required)
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