Service Engineer, Medical Techology
Core
Deliver service excellence for a medical technology product portfolio, including on-site installation, repair, calibration, and preventive maintenance, as well as technical support for sales demos and exhibitions.
Role type
Service Engineer (Medical Technology)
Builds
Medical devices, data management systems, and service contracts
Domain
Healthcare / Medical Technology
Deliverable
physical/clinical work
Required skills
hardware troubleshooting, diagnostic analysis, LAN integration, network configuration, OS security management, remote troubleshooting, market intelligence gathering, sales contract negotiation
Preferred skills
analytical thinking, system thinking, prioritization, customer success focus
Technologies
medical devices, data management systems, patient management systems, computer operating systems, firewalls
Responsibilities
Perform installation, commissioning, repair, calibration, and preventive maintenance at customer sites; provide technical support and troubleshooting for sales team demos and exhibitions; resolve connectivity issues for medical devices and data systems; collect market competitive intelligence; sell and manage service contracts; report systemic quality issues to management.
Seniority
Mid-level, hands-on IC