Field Support Engineer II
Core
Diagnose, repair, and maintain medical devices in the field, including preventative maintenance, installations, and upgrades.
Role type
Field Support Engineer (Medical Devices)
Builds
Operational medical equipment for clinical practices
Domain
Medical Technology / Optics / Fine Mechanics
Deliverable
physical/clinical work
Required skills
Electronics repair, Fine Mechanics, Optics, Medical Field Service, Equipment installation, Preventative maintenance, Inventory management, Customer instruction
Preferred skills
BS in Electronics/Engineering/Computer Technology, A+ and Net+ certifications
Technologies
Company-issued test equipment, Field Service reference database
Responsibilities
Diagnose and repair designated products within an assigned service territory, Schedule and manage customer visits, Complete daily field service reports, Maintain spare parts inventory, Support revenue growth through service agreement retention, Instruct customers on equipment operation and maintenance
Seniority
Mid-level IC