Field Service Engineer
Core
Maintains, repairs, installs, and services ZEISS ophthalmology and microsurgery equipment, including electronic, optical, and mechanical systems.
Role type
Field Service Engineer (Medical Technology)
Builds
ZEISS medical technology equipment and software solutions
Domain
Medical Technology / Ophthalmology / Microsurgery
Deliverable
physical/clinical work
Required skills
Total system level troubleshooting, remote service diagnosis, IT network and server support, cloud technology support, equipment installation, software application support
Preferred skills
Competence in delivering remote service, effective communication with 2nd level support
Technologies
IT networks, servers, cloud based technologies
Responsibilities
Maintains Ophthalmology / Microsurgery equipment, Total system level trouble-shooting on complex multi-symptom problems, Daily interface with doctors and technicians on equipment status issues, Assists in the growth and direction of business in geographic area, Repairing, installing, and servicing ZEISS medical technology equipment and software solutions, Accurately diagnosing and resolving technical issues relating to ZEISS equipment and software applications
Seniority
Mid-level, hands-on IC