Senior Leader, Customer Solutions, AWS Strategic Accounts, Strategic Accounts Customer Solutions
Core
Lead a team of Customer Solutions Managers to guide enterprise customers in their cloud and agentic AI adoption, driving migrations, modernizations, and workload expansion.
Role type
Senior Leader, Customer Solutions (Strategic Accounts)
Builds
Customer cloud and AI adoption journeys, team capabilities, and account growth
Domain
Cloud computing, Agentic AI, Enterprise Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Team leadership and hiring, enterprise customer relationship management, cloud architecture strategy, cross-functional collaboration with product and engineering, goal setting and performance management, technical credibility in workload adoption
Preferred skills
AWS Associate level certification, cloud architecture and solution implementation experience
Technologies
AWS Cloud Platform, Agentic AI frameworks
Responsibilities
Recruit, onboard, train, and develop Customer Solutions Managers; engage with customer decision makers to unblock workloads; collaborate with product and engineering teams to influence service direction; drive revenue acceleration and customer adoption metrics; mentor employees and evolve the function
Seniority
Senior, hands-on IC with team leadership
