Technical Account Manager, National Security - ES US-ADC
Core
Strategic technical advisor and 'voice of the customer' for National Security clients, driving adoption of AWS services and ensuring operational health.
Role type
Senior Technical Account Manager (National Security)
Builds
AWS cloud solutions for government and defense customers
Domain
Cloud computing, National Security, IT Operations
Deliverable
client delivery (via careerplan.io/jobs/10398801-technical-account-manager-national-security-es-us-adc-at-amazon)
Required skills
Active TS/SCI security clearance, US citizenship, IT operations experience, distributed systems knowledge, executive communication, AWS Well-Architected Framework application
Preferred skills
Technical lead experience, 24x7 support environment experience, AWS services expertise, problem diagnosis and solution recommendation
Technologies
EC2, S3, DynamoDB, RDS, Lambda, SageMaker, ECS, EKS, GuardDuty, Systems Manager, CodePipeline, IoT
Responsibilities
Craft and execute strategies to drive customer adoption of AWS services, represent AWS within customer environments, drive discussions with senior leadership on incidents and risk management, provide strategic technical guidance for solution planning, proactively maintain customer AWS environments, understand business and operational needs to maximize AWS value
Seniority
Senior, hands-on IC with strategic advisory responsibilities