Technical Account Manager, National Security - ES US-ADC
Core
Primary technical advisor for National Security customers moving mission-critical workloads to AWS in classified environments.
Role type
Senior IC Technical Account Manager (National Security)
Builds
Cloud-native systems for classified workloads using AWS services
Domain
National Security / Cloud Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
DevOps experience, architecture review, operational health assessment, risk identification, incident coordination, AWS service integration, executive communication
Preferred skills
Large-scale distributed systems design, 24x7 operations experience, AWS Well-Architected Framework expertise, technical leadership in enterprise environments
Technologies
EC2, S3, DynamoDB, RDS, Lambda, SageMaker, ECS/EKS, GuardDuty, Systems Manager, Bedrock
Responsibilities
Lead technical engagements via architecture reviews and operational health assessments; Partner on designing cloud-native systems for classified workloads; Identify operational gaps and surface emerging risks; Help integrate AI/ML services like SageMaker and Bedrock; Advocate for customer technical needs across AWS service teams; Coordinate cross-team incident resolution and communicate status to senior stakeholders
Seniority
Senior, hands-on IC