ITS AV Technician II
Core
Full-time Instructional Support Technician providing technical support for classroom technology, audiovisual equipment, multimedia systems, and campus-wide special events at a university.
Role type
Instructional Support Technician (AV/IT)
Builds
Classroom technology setups, event audio-visual systems, and instructional multimedia environments
Domain
Higher Education / Instructional Technology
Deliverable
product features
Required skills
Audiovisual equipment operation, computer hardware troubleshooting, sound system setup, video streaming technology, equipment installation and maintenance, basic electrical systems knowledge, customer service
Preferred skills
University setting experience, streaming technology support, special events coordination
Technologies
Projectors, displays, microphones, speakers, recording equipment, streaming technology, webinar tools
Responsibilities
Install, maintain, operate, and troubleshoot classroom computers, laptops, projectors, and displays; Set up, operate, monitor, and break down AV equipment for classes and special events; Provide audio support including sound systems and microphones; Monitor classrooms to identify and resolve equipment problems; Assist with equipment repairs, service requests, and storage; Communicate with vendors regarding repairs and installations
Seniority
Entry-level to Mid-level, hands-on IC