Assistant Director, Ticket Sales & Retention
Core
Drive revenue and retention for Auburn Athletics by selling tickets for football, basketball, baseball, softball, and gymnastics to donors, faculty, students, and fans.
Role type
Senior individual contributor ticket sales and retention specialist
Builds
Full season, mini, group, and single-game ticket plans for intercollegiate sports
Domain
Higher education athletics
Deliverable
product features
Required skills
outbound sales calling, customer retention strategies, group account cultivation, event day operations, sales goal achievement, relationship management
Preferred skills
intercollegiate or professional sports ticket sales experience
Responsibilities
Conduct daily outbound calls to prospects and follow-ups with ticket holders; execute renewal plans and cold-call new leads; cultivate groups and prospects; contact area businesses and organizations for group tickets; work home game days and athletic events to service buyers; achieve weekly, monthly, and annual sales goals; provide superior customer service and maintain account lists; develop revenue-generating ideas with the Director of Ticket Operations.
Seniority
Senior, hands-on IC