Associate Specialist, HR Operations (1-year Contract)
Core
Administer HR transactions, process employee lifecycle events, and provide customer service to employees and managers.
Role type
HR Operations Associate
Builds
HR service delivery and employee lifecycle management
Domain
Human Resources
Deliverable
client delivery
Required skills
HR transaction processing, employee lifecycle management, data accuracy, policy application, audit administration, multi-channel communication, document preparation, system updates, onboarding coordination, recruitment support, local employment law knowledge
Preferred skills
Microsoft Office proficiency, Chinese typing
Responsibilities
Respond to employee and partner inquiries via phone, chat, email, and case management systems; Handle employee movements including document preparation and system updates; Track visa applications, renewals, probation, contract extensions, leave, and terminations; Administer new joiner onboarding; Support mass recruitment and ad hoc projects; Ensure data accuracy and confidentiality; Perform internal control procedures; Participate in improving HR processes and policies
