Staff Software Engineer - ServiceNow ITAM
Core
Architect, design, and develop enterprise-grade solutions on the ServiceNow platform to advance capabilities in Service Asset Management, IT Operations Management, Strategic Portfolio Management, and CMDB.
Role type
Staff Software Engineer (ServiceNow Platform)
Builds
Enterprise ITAM, SAM, ITOM, SPM, and CMDB solutions
Domain
Enterprise IT Service Management (ITSM) / ServiceNow Platform
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
ServiceNow platform development, JavaScript, Glide APIs, ServiceNow scripting, Flow Designer, CMDB architecture, REST/SOAP integrations, data normalization, lifecycle management
Preferred skills
ServiceNow Certified Technical Architect (CTA), advanced ServiceNow micro-certifications, Platform Analytics, Service Exchange, large-scale transformations
Technologies
ServiceNow, Flow Designer, IntegrationHub, REST, SOAP, JavaScript, Glide APIs
Responsibilities
Lead design and optimization of complex ServiceNow solutions; Architect and govern CMDB and Asset Management solutions; Design scalable CMDB models; Deliver advanced platform solutions using Flow Designer and custom APIs; Build and optimize Platform Analytics and executive dashboards; Define technical patterns and reference architectures; Mentor engineers and provide architectural guidance; Lead complex troubleshooting efforts; Produce high-quality technical documentation
Seniority
Staff, hands-on IC & technical leader
