Student IT Support Assistant
Core
Front-line IT support and service ticket triage for the College of Forestry, Wildlife and Environment.
Role type
Student IT Support Assistant
Builds
IT support services for faculty, staff, and students
Domain
Higher Education IT
Deliverable
client delivery
Required skills
Windows troubleshooting, Microsoft 365 support, ticket triage, asset inventory management, AV technology support
Preferred skills
None stated
Technologies
Windows, Microsoft 365, ticketing systems
Responsibilities
Create and triage service tickets, provide basic technical support for hardware and software, maintain IT inventory, support classroom and AV technology
Seniority
Student, part-time