AVP, Technology Infrastructure and Operations
Core
Enterprise leadership for technology operations, ensuring stability, resilience, and advancement of the technology environment through 24x7 operations, incident management, and automation.
Role type
Senior IC VP/AVP Technology Operations Leader
Builds
Enterprise technology operations platform, automation tooling, and operational governance frameworks
Domain
Enterprise Technology Operations / IT Service Management
Required skills
Enterprise technology operations leadership, 24x7 operations management, major incident management, workload automation, IT Service Management, operational resilience, product ownership, strategic planning, budgeting, vendor management
Preferred skills
Artificial Intelligence and AIOps concepts, SEPM experience, architecture knowledge, platform strategy, technology lifecycle management
Technologies
ServiceNow, AIOps, Workload Automation, Observability tools, CMDB
Responsibilities
Provide strategic direction for operational readiness and service stability; Lead integrated portfolio of 24x7 operations, batch processing, and incident management; Own product strategy for enterprise workload automation platform; Establish governance practices for operational risk reduction; Advance practical and scalable AI-enabled operations; Lead financial activities including budgeting and cost optimization; Manage operational vendor relationships and partnerships
Seniority
VP/AVP, Strategic Leadership & Large Team Management
