IT-Systemadministrator (m/w/d)
Core
First-level IT support and user training for software applications and IT devices in an administrative setting.
Role type
IT System Administrator (First-Level Support)
Builds
Software support, user training materials, and IT device onboarding for internal staff.
Domain
Social services / Non-profit administration
Deliverable
dashboards & analysis
Required skills
IT support, software troubleshooting, user training, IT documentation, device setup, Windows/Office proficiency
Preferred skills
Prior IT support experience, knowledge of business software solutions
Technologies
Windows, Office, PCs, Notebooks, Tablets, Smartphones
Responsibilities
Analyze and resolve first-level software issues, plan and conduct user training sessions, document support requests and solutions, assist with IT device setup and usage.
Seniority
Entry-level to Mid-level, hands-on IC