Einsatzleiter (m/w/d) Dental Technik
Core
Coordinate and manage technician dispatches for repairs, moves, and new installations for a leading dental equipment dealer.
Role type
Operations dispatcher (dental equipment)
Builds
Service dispatch and route optimization for a dental equipment dealer
Domain
Dental equipment retail and service
Required skills
Route planning, service order processing, complaint handling, training and vacation planning, customer service, internal coordination
Preferred skills
SAP, MS Office
Responsibilities
Handle and process telephone service inquiries, coordinate and steer technician assignments for repairs, moves, and new installations, plan and optimize routes and technician schedules, process and settle service orders, handle and resolve complaints, create and coordinate training and vacation planning, serve as central contact for customers, sales, and internal departments, coordinate closely with technical, sales, and other internal interfaces for smooth order processing