Mitarbeiter Anwendersupport m/w/d – 2nd Level
Core
2nd Level IT support providing troubleshooting, user training, and IT facility management for client applications and virtualization systems.
Role type
2nd Level IT Support Engineer
Builds
IT support services and virtualized application environments
Domain
IT Infrastructure and Support
Required skills
Microsoft OS administration, MS Office proficiency, VMware/Omnissa Horizon View administration, System and application virtualization, Mobile Device Management, Ticket system management, Client management administration
Preferred skills
Remote support capabilities, On-site support capabilities, User training delivery
Technologies
VMware, Omnissa Horizon View, Microsoft OS, MS Office, Ticketing Systems, MDM tools