Disponent (m/w/d) – Pflege & Betreuung
Core
Coordinate, organize, and optimize daily deployments of home care assistants for clients in Saxony and Thuringia.
Role type
Disposition specialist (scheduling & operations)
Builds
Daily deployment schedules and shift plans for home care assistants
Domain
Home care & social services
Required skills
Scheduling, resource allocation, customer service, software proficiency (MS Office, myneva HeimBas), administrative processing
Preferred skills
Experience in home care/social services, knowledge of care-related software, empathy
Technologies
myneva HeimBas, MS Office (Outlook, Word, Excel)
Responsibilities
Coordinate daily deployments of home care assistants, manage shift schedules, handle absenteeism and replacements, serve as customer contact point, update client and staff data in software, align with management and field staff
Seniority
Mid-level, hands-on IC