Transportation Coordinator (Temporary)
Core
Plans, organizes, and coordinates daily transportation for PACE participants to/from day centers and medical appointments, managing real-time dispatch and route optimization.
Role type
Transportation Coordinator (Dispatch & Operations)
Builds
Daily transportation routes and schedules for senior care participants
Domain
Healthcare operations / Senior care / PACE program (via careerplan.io/jobs/5445485008-transportation-coordinator-temporary-at-seenhealth)
Required skills
Transportation dispatch, route planning, scheduling, real-time monitoring, data entry, compliance with PACE/Medicare/ADA/HIPAA, bilingual communication (Mandarin/Cantonese/English), senior care coordination
Preferred skills
PACE program experience, geriatrics/home care, electronic health records (SeenEHR/Orbit), GPS tracking software, NEMT practices, wheelchair-accessible transport knowledge, BLS/CPR certification, valid California driver's license
Technologies
SeenEHR, Orbit, GPS tracking software, dispatch software
Responsibilities
Plan and optimize daily transportation routes and pick-up/drop-off schedules; Dispatch and monitor vehicles and drivers in real time; Receive and manage transportation requests from participants and staff; Coordinate with drivers to confirm assignments and relay participant-specific needs; Serve as point of contact for transportation issues; Communicate with participants and families about schedules and changes; Document trips and enter data into systems; Partner with clinical staff to align transportation with care schedules; Support driver logs and vehicle readiness checks; Monitor on-time performance and recommend improvements; Maintain compliance with regulations.
Seniority
Entry-level to Mid-level, hands-on IC