Mitarbeiter/in (m/w/d) für Telefonservice & Arztbriefschreibung | mind. 25 Std./Woche
Core
Patient service and practice organization for an ENT medical center, handling phone inquiries, correspondence, and writing medical letters.
Role type
Patient service coordinator (medical practice)
Builds
Patient communication and administrative support for an ENT medical center
Domain
Healthcare / ENT (Otorhinolaryngology)
Required skills
German language (fluent), telephone communication, written correspondence, appointment scheduling, data entry, administrative organization
Preferred skills
Medical background, PC proficiency, structured work style, reliability
Responsibilities
Answering and processing incoming calls, friendly patient support via phone, appointment scheduling, handling email inquiries, writing and processing letters/correspondence, updating patient data, coordinating with the practice and medical team
Seniority
Entry-level / Individual Contributor