Teamleitung Vertriebsinnendienst & Auftragsmanagement (m/w/d)
Core
Lead a 4-person Sales & Service team and manage order processing for B2B clients in the advertising merchandise e-commerce sector.
Role type
Team Lead, Sales & Service Operations
Builds
Order processing workflows and customer service operations for B2B clients
Domain
E-commerce, Advertising Merchandise
Required skills
Team leadership, Order processing, Process optimization, Customer consultation, Offer creation, Business administration, MS Office (Excel, Outlook), Analytical thinking
Preferred skills
E-commerce interest, Digitalization, Automation
Responsibilities
Lead and coordinate the Sales & Service team, Manage daily order processing, Participate in customer consultation and offer creation, Identify and implement process improvements, Ensure quality standards
Seniority
Mid-level, Hands-on Team Lead
