Service-Koordinator (w/m/d)
Core
Coordinating maintenance and service orders, dispatching technicians, and managing customer inquiries for insulation, cooling room, and shopfitting projects.
Role type
Service coordinator
Builds
Maintenance and service operations for insulation, cooling rooms, and shopfitting
Domain
Construction / Building services
Deliverable
client delivery
Required skills
Technical knowledge in construction trades (door/window installation, electrical), Order and workflow coordination, Dispatching personnel, Customs clearance, Customer service, Administration, ERP systems
Preferred skills
Commercial training, Experience with employee dispatch and customs processing
Responsibilities
Consulting customers and handling inquiries, Creating and tracking service quotes, Coordinating maintenance and service orders from parts procurement to invoicing, Planning and dispatching service technicians, Managing customer and order administration
Seniority
Mid-level, hands-on coordinator