CareerPlan

Senior Sachbearbeiter Forderungsmanagement / Inkasso (m/w/d)

Köln, NORDRHEIN_WESTFALENFull-time2026-10-16 → 2026-11-12
Hybrid

Core

Senior claims management specialist handling complex out-of-court and legal debt collection cases, supporting team coordination and process optimization.

Role type

Senior IC claims management specialist (debt collection)

Builds

Debt collection solutions and portfolio management for financial services clients

Domain

Financial services / Credit management

Required skills

Out-of-court and legal debt collection expertise, complex case analysis, negotiation and communication, portfolio management, process improvement, MS Office, Power BI

Preferred skills

Leadership experience, coordination of colleagues, English business communication

Technologies

MS Office, Power BI

Responsibilities

Manage complex debt collection cases independently, negotiate with internal and external stakeholders, analyze complex situations to derive actions, support colleagues and leadership, contribute to process and system development, coordinate tasks and track deadlines

Seniority

Senior, hands-on IC with mentorship potential