Frontoffice / Assistenz der Betriebsleitung (m/w/d)
Core
Administrative assistant to the plant management, serving as the first point of contact for customers and coordinating internal operations for a regional energy technology company.
Role type
Administrative Assistant / Office Manager
Builds
Customer service interactions, appointment scheduling, and operational documentation for a photovoltaic and energy technology business.
Domain
Energy technology (Photovoltaics, storage, heat pumps, climate technology)
Deliverable
dashboards & analysis
Required skills
Customer service, appointment coordination, CRM management, document preparation, process documentation, stakeholder coordination, organizational management, Microsoft Office proficiency, data confidentiality
Preferred skills
Experience in craftsmanship, construction, energy, or building technology
Technologies
Outlook, Word, Excel, CRM systems
Responsibilities
Answering customer inquiries and calls, scheduling appointments for field service and installation, managing CRM entries for orders, preparing contract and acceptance documents, supporting management decisions, maintaining process descriptions and checklists, coordinating with suppliers and subcontractors
Seniority
Entry-level / Individual Contributor