Operations Manager:in (w/m/d)
Core
Coordinate customer appointments, manage active customer contact via phone/email, and oversee operational workflows for Enpal's decentralized energy solutions.
Role type
Operations Manager
Builds
Customer appointment scheduling and operational process execution for solar and energy storage systems
Domain
Renewable energy / Energy management
Required skills
Operations experience, process optimization, CRM management, stakeholder coordination, detail-oriented execution
Preferred skills
Experience in optimizing operational workflows, ability to work in stressful situations, proactive problem solving
Technologies
CRM systems, digital communication channels
Responsibilities
Coordinate and schedule customer appointments, manage active customer contact via phone and email, monitor operational workflows and deadlines, document and maintain information in CRM systems, collaborate with internal teams and external partners
Seniority
Mid-level, hands-on IC