Service Manager
Core
Host and coordinate service operations for a historic restaurant in Lübeck, ensuring guest satisfaction and team alignment.
Role type
Service Manager
Builds
Guest experiences and smooth service operations
Domain
Hospitality / Restaurant
Deliverable
product features
Required skills
Team leadership, operational coordination, guest relations, conflict resolution, service planning, quality standard enforcement
Preferred skills
Idea generation, mentorship, adaptability
Technologies
None
Responsibilities
Greet and advise guests, coordinate service flow and reservations, support and motivate staff, participate in shift planning, handle complaints, propose service improvements
Seniority
Mid-level, hands-on IC