Sachbearbeiter IT & Digitalisierung (m/w/d)
Core
First point of contact for employees regarding IT questions and technical problems, responsible for setting up and maintaining workstations, software solutions, and digital tools, with a focus on process digitization in administration and construction.
Role type
IT & Digitalization Specialist (Helpdesk & Process Digitization)
Builds
Internal IT infrastructure, software solutions, and digital process improvements for a construction company
Domain
Construction industry + IT infrastructure & process digitization
Required skills
Windows, Microsoft 365, hardware setup, network configuration, IT asset management, software procurement, process documentation, AI tool implementation
Preferred skills
IT asset management experience, AI application development, stakeholder coordination
Technologies
Windows, Microsoft 365, hardware, networks, AI tools
Responsibilities
Set up and maintain PCs, laptops, monitors, printers, and mobile devices; support employees with software applications and digital tools; coordinate with external IT service providers; document IT processes and solutions; identify and implement AI use cases to increase efficiency; assist in the procurement of hardware and software
Seniority
Mid-level, hands-on IC
