IT Administrator
Core
First dedicated IT Administrator building the IT function for a 100-person SaaS startup, managing device fleets, user accounts, and providing first-line support.
Role type
IT Administrator (IC)
Builds
Device fleet management, onboarding/offboarding processes, SaaS account administration, and IT support workflows.
Domain
SaaS / Construction Tech
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Device management (Mac/Windows), MDM administration (JumpCloud), Identity management (SSO, Google Workspace), IT troubleshooting, Hardware lifecycle management, Light scripting/automation (Shell/Python), Process documentation
Preferred skills
Google Workspace administration, Hardware inventory management, Networking basics (WiFi/VPN/DNS), ISO 27001 knowledge, Startup environment experience
Technologies
JumpCloud, Google Workspace, Slack, Notion, Mac, Windows
Responsibilities
Set up, maintain, and repair company laptops; Manage device fleet enrollment and security baselines; Execute joiner/mover/leaver processes for accounts and hardware; Administer user accounts and SSO across SaaS tools; Troubleshoot hardware, software, and connectivity issues; Support office IT equipment and meeting room tech
Seniority
Individual Contributor, building function from scratch