Mitarbeiter Kundenservice (m/w/d)
On-site
Core
Handling customer service inquiries via phone and email, processing orders, and acting as the interface between customers and internal departments.
Role type
Customer Service Representative
Builds
Customer support and order processing for an e-commerce and logistics company
Domain
E-commerce / Logistics
Deliverable
client delivery
Required skills
Customer service experience, MS Office proficiency, ERP system experience, problem-solving
Preferred skills
Experience in a similar field, familiarity with ERP systems
Responsibilities
Answering customer calls and emails, processing orders, resolving service inquiries, coordinating between customers and internal teams